Some users are still stuck on the November 2022 patch
Google sent the latest security update to Pixel devices on January 3, 2023, and 10 days later, T-Mobile Pixel 7 and 6 series users are reporting that the OTA has yet to reach their phones. Timely security updates are one of the main draws of Pixel phones, so many customers are understandably upset.
As spotted by XDA, numerous user reports from Reddit indicate that T-Mobile has either withheld or halted the rollout of the January update altogether. The issue appears to affect most Pixel models still supported by Google, regardless of whether the phone was purchased unlocked or directly from a carrier. 7-series users reported being stuck with the December security patches, and those with older Pixel devices seem to be missing the last two updates.
Pixel 5 with T-Mobile service stuck in November 5th security patch in mid-January
There were early reports from Droid Life, based on a now-deleted Reddit post from a user claiming to work for T-Mobile. This is what the carrier said was delaying his January update due to his Bluetooth issues on his Pixel 6 and 7 models. While this is clearly unconfirmed, it also doesn’t explain why users of older Pixel models on the T-Mobile network are stuck with the November 5, 2022 security patch.
9to5Google reported in December that T-Mobile’s January 2023 update for Pixel 7 and 7 Pro users will include support for improvements to the Magenta carrier’s 3-Channel Aggregation (3CA) network. T-Mobile is using the technology to tap into the recently rolled out mid-band 5G spectrum, with the company touting speeds of 3Gbps in early tests, but to date the feature has yet to be officially announced. It only supports the Galaxy S22. I cannot explain why it is not.
The Pixel 6 and 6 Pro were notorious for having connection issues due to spotty wireless chips, and users reported that Google’s attempts to fix it via software update didn’t resolve the issue. increase. But the Pixel 7 series is acclaimed for its significantly improved radio, so that’s no reason for T-Mobile to delay updating both models. Perhaps there are various issues preventing each Pixel model update from receiving T-Mobile’s seal of approval.
We’ve reached out to T-Mobile for comment on this issue, but have yet to hear back. In the meantime, if you can’t wait, you can use the Android Flash Tool to manually update your Pixel to the latest available firmware. However, if you have connectivity issues with the latest builds of T-Mobile, you may run into some bugs.