Dubai, United Arab Emirates February 13, 2023 (Issuewire.com) – Dubai-based swftbox aims to solve the current delivery bottlenecks plaguing the UAE’s e-commerce sector through its digital logistics platform. Using new digital solutions and shipping systems, businesses can more efficiently fulfill consumer orders using automation-powered logistics services such as same-day delivery tracking and online return couriers. I was.
In the UAE today, businesses suffer from numerous problems such as manual operation of delivery systems, lack of real-time tracking of orders, delivery delays, poor customer support, absent or inefficient delivery data collection, and inefficient inventory management. They are forced to contend with logistical bottlenecks. Above all, goods that arrive in subprime conditions.
However, swftbox’s digital logistics platform now offers an integrated and automated order fulfillment process as an alternative to the inefficient manual shipping systems that stalled retailers. The solution integrates easily with retailers’ existing online storefronts (such as Shopify and WooCommerce), POS systems, and warehouse management systems (WMS) through simple API integrations.
With this integration, when orders are created in your online storefront, they are automatically transferred to swftbox for further fulfillment.
Once swftbox receives all relevant order details, orders are assigned to delivery agents (a subset of specialized delivery vehicles that are automatically available to all users of this platform) and deliveries are scheduled according to customer requests. will be
We have 3 shipping categories according to your requirements: same day delivery, next day delivery and same day delivery (within 2-4 hours).
As soon as a delivery is scheduled, retailers and consumers can track the movement of assigned delivery personnel in real time. This system is also called last mile tracking. The courier’s first move is to pick up the product at the retailer for shipping to the consumer, from which point the retailer can begin real-time tracking.
However, swftbox has multiple fulfillment centers around the country that offer a variety of storage options. Retailers can safely store their products and make the order fulfillment process even easier. In addition to keeping these products in pristine condition, swftbox guarantees that they will be delivered in the same clean and pristine condition as when you received them.
The swftbox system also uses a smart address module to ensure delivery to the customer’s doorstep. The system helps delivery personnel identify a consumer’s specific location on a map.
As the courier moves, retailers can monitor order status, courier location and estimated arrival time on swftbox’s digital logistics platform. In addition, the consumer receives her SMS updates throughout the delivery process: when the trip has started, when the product has been delivered, etc. File a complaint if necessary.
swftbox’s system is designed to deliver products quickly and meet expectations in ways UAE consumers are not yet accustomed to. No wonder swftbox has been live for a year and he has achieved a delivery rate of 96.5%, well above the industry standard of 85%.
At the point of delivery, the professionalism of swftbox delivery personnel shines through. They are trained to smile and treat their customers with the utmost courtesy and respect, instead of being inhumane and dropping the product in a hurry.
The entire order fulfillment process is integrated and automated, allowing retailers to collect order delivery data more efficiently through the app. Analyzing this data can generate business insights that further improve the fulfillment process.
Signing up for swftbox is easy and retailers of all sizes are onboarded within 24 hours. Through this platform, retailers can put their deliveries on autopilot, saving enough money and time to focus on other core functions of their business.