Here’s how to claim up to $400 from Apple’s faulty keyboard settlement

Did you purchase an Apple MacBook laptop between 2015 and 2019? You may be eligible for a payout of up to $400 following a class action settlement.

A lawsuit filed in 2022 alleges that MacBook laptops sold during 2022 contained defective keyboards, according to court documents.

The lawsuit alleges that keyboard malfunctions include “characters repeating unexpectedly, letters or characters not appearing, and/or keys that are ‘sticky’ or do not respond in a consistent manner.” doing.

So what’s actually wrong with the keyboard?

Back in 2015, Apple tried to reinvent the wheel, releasing a redesigned MacBook with an all-new butterfly keyboard.

The computer was praised for its thin and compact design, but it didn’t take long for consumers to complain about malfunctions surrounding the newly designed keyboard.

Apple initially boasted that the keyboard is “40% thinner and four times more stable than traditional keyboard scissor mechanisms, offering greater precision wherever your fingers strike.”

A series of complaints prompted Apple to launch a keyboard service program to repair keyboards for affected consumers for up to four years from the date of their original laptop purchase.

Click here for how to file a complaint

You have several options. Submit your claim here or call our Claims Administrator for more information.

Proof of purchase is required along with the laptop serial number to authorize the claim.

Claim submission deadline is March 6, 2023.

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