Chick-fil-A urges customers to take action, investigates ‘fraudulent activity’ on mobile app accounts

Chick-fil-A, Inc. notifies customers of suspected “fraudulent activity” on some of their mobile app accounts, announced a survey Determine the source.

“Chick-fil-A is aware of suspicious activity on some customers’ Chick-fil-A One accounts,” the company said in a statement Thursday. “While we are investigating what happened and how certain customers were targeted by this fraudulent activity, it is not due to a compromise of Chick-fil-A’s internal systems.”

of Beloved Chicken Sandwich Retailer Emphasizing that its internal systems were not compromised, the company said it was taking steps to protect affected accounts and tighten security protocols.

“Chick-fil-A is committed to protecting your data and is working quickly to resolve issues. Contact Chick-fil-A CARES online or call 1-866-232-2040 Please call us to report suspicious account activity,” the statement read.

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In a message to app users, Chick-fil-A advised customers: Change account password.

“We have already taken precautionary measures to further protect affected member accounts, and we continue to review the situation and strengthen our security protocols where necessary. It is not a result,” an email was sent. to customers in the state of Friday.


“Chick‑fil‑A is committed to protecting your data and is working quickly to resolve any customer issues impacted. To ensure your personal information is secure, We understand and take seriously the trust our customers place in us and we apologize for any inconvenience caused,” the company said.

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