Apple Shop with a Specialist over Video was announced as a new service that shoppers can choose to enjoy a more personalized shopping experience from the comfort of their own home. The service gives shoppers access to his Apple experts via secure video shopping sessions that can relay information in real time. Customers can easily ask questions and team members can suggest products based on shoppers’ needs.
Karen Rasmussen, Head of Apple Retail Online, speaking with Specialist Over Video Services at the Apple Shop, said: they. “
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