Artificial intelligence is becoming more sophisticated and useful in a wide range of industries. Trip.com newly launched TripGen, a chatbot that helps travelers receive inspiration, travel routes, itineraries and travel booking advice in real time. Powered by artificial intelligence technology, this travel tool connects travelers with live assistance to make travel more accessible.
Trip.com made a name for itself by providing a personalized search solution that meets travelers’ needs for the best flights, hotels and guides, but TripGen takes that service to the next level. Advanced context-based Natural Language Processing Integration (NLP) chatbots allow users to ask questions ranging from vague to complex to create and experience their dream journey.
TripGen currently supports English, Japanese, Korean, and Traditional Chinese, and more languages will be added according to users’ needs.